GAUDIER CLOUD

Every Device. One Cloud

One platform to manage every in-store device, yours and third-party, while powering proactive maintenance & experience optimization

Features

Get an understanding of your device fleet at a glance :

  • Overview of every store and project in one screen.
  • Real-time notification dashboard that highlights the devices that need attention first.

Marketing Intelligence That Connects Every Touchpoint

  • Collect actionable data : Capture marketing and behavioural insights to pinpoint how to elevate customer experience and streamline store operations.
  • Bridge online and in-store journeys : Combine web and physical-store signals to design seamless, truly omnichannel shopper paths.
  • Layout recommendations : Leverage analytics to receive clear guidance on optimising store layout and merchandising for higher engagement and conversion.
  • CRM synchronisation : Automatically sync all marketing and interaction data with your CRM, empowering targeted campaigns and personalised follow-up

Device management made simple :

  • Doors arrive pre-configured with opening hours and priority settings, guaranteeing rapid maintenance response.
  • Access full store details in one place: device lists with configurations, alerts, intervention comments, contacts, marketing data and media.
  • Manage configurations at door or project level and push changes instantly.

The field finally understands what to do :

  • Sales representatives receive just-in-time notifications with step-by-step video guides for routine maintenance.
  • Reps scan the door’s QR code to view live information for every device behind it.
  • Ultra-short training videos curb staff-turnover pain and keep devices cared for.
  • When a task exceeds staff capability, Gaudier Cloud escalates the ticket and arranges certified intervention.

Tell Gaudier Cloud the changes you need to make, and it will handle the rest :

  • Gaudier Cloud schedules updates and configuration pushes during each store’s closing hours, keeping devices fully operational.
  • Upload media once, the platform auto-formats every asset for the exact resolution and orientation of each screen.

Global harmony with local management :

  • Create granular user roles to control rights and visibility across markets.
  • Distribute media, configurations and any other content globally so local teams always work with the correct version

Here is a maintenance tracking for stores :

  • Every device keeps a complete activity log: parts replaced, software updates, intervention dates, product swaps and more.
  • Health graphs reveal trends and trigger remote intervention before issues affect customers.
  • Receive a detailed report after every maintenance visit and chat directly with service managers when needed

Add third-party devices and never be blind to what happens in-store again

  • Integrate in just a few days through our MQTT broker.
  • Configure custom reports and notifications to fit your workflows.
  • Use store-level data to simplify preventive maintenance on every device.
  • Let customers enjoy seamless experiences that combine your technologies with third-party solutions, thanks to Gaudier OS acting as the hardware interface